Reels

Responsible Gambling

At Reels, we are committed to providing a safe and enjoyable gaming experience for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control of their gaming habits.

Our Commitment to Player Safety

We take responsible gambling seriously and have implemented several tools and resources to help you maintain a healthy relationship with gaming. Our platform is designed to support you in making informed decisions about your gambling activity.

Responsible Gambling Tools

We offer a range of features to help you stay in control:

  • Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
  • Loss limits — define the maximum amount you are willing to lose within a set period
  • Session time limits — receive reminders or automatic logouts after a specified duration
  • Wagering limits — control how much you bet over a given timeframe
  • Reality checks — get periodic notifications showing how long you have been playing
  • Cool-off periods — take a short break from gambling for a set number of days
  • Self-exclusion — temporarily or permanently block access to your account

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

  • Spending more money or time on gambling than you can afford
  • Chasing losses by continuing to play after losing
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, family, or personal responsibilities
  • Feeling anxious, irritable, or restless when not gambling
  • Lying to others about the extent of your gambling
  • Using gambling as a way to cope with stress or emotional difficulties

If you recognise any of these behaviours in yourself, we encourage you to seek help immediately.

Tips for Gambling Responsibly

  • Set a budget before you start playing and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during gaming sessions
  • Do not gamble under the influence of alcohol or drugs
  • Keep track of the time and money you spend gambling
  • Treat gambling as entertainment, not as a source of income

Underage Gambling Prevention

Reels strictly prohibits underage gambling. You must meet the minimum legal age requirement in your jurisdiction to create an account and place bets. We carry out age verification checks to ensure compliance and protect minors from accessing our services.

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:

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GamCare Counselling and support for problem gamblers
Gamblers Anonymous Peer support through group meetings
BeGambleAware Information, advice, and treatment referrals
GamStop Self-exclusion scheme for online gambling

Contact Us

If you have any questions about our responsible gambling policies or need assistance with any of our player protection tools, please do not hesitate to reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at Reels.